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Home Presence Honor Pledge
It is our pledge to serve by:
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Putting our clients at the center of everything we do.
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Serving our clients as if they were members of our own family.
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Delivering our services with a positive, professional, and helpful attitude.
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Treating all of our clients with respect, fairness, dignity, and nondiscrimination.
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Providing knowledgeable answers to our clients' questions and resolving issues promptly and accurately – within 24 hours if possible.
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Seeking out feedback from our clients and taking meaningful action based on their suggestions or concerns.
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Thanking and acknowledging our clients - we never take our clients for granted.
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Practicing continuous improvement, both individually and as an organization
We make this pledge to you.
Sincerely,
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